Advocating for users, understanding their needs and goals, working with people to explore ideas, and prioritising delightful solutions that they love and have a measurable impact.
A few awesome places where I get to do what I love.
Joining the experience team in 2019, I focus on Deliveroos consumer-facing apps and websites. Making sure that people who come to our app for a treat, lunch, or covid essentials can do so as easily as possible.
I do this by working with research and product to focus on the right problems, workshopping to share knowledge and find solutions - then design the best experience.
I moved to Amsterdam in 2012 to work with a team of 20 awesome designers, over the following 7 years I helped that team grow to over 200 people and solved problems for millions of people.
Booking.com is really where I cut my teeth at creating a data-informed design process, balancing qualitative and quantitative insight to find the right solutions for the right problems to drive impact.
Schuh was my first time working in-house as a designer (previously I'd been freelance and working in a studio) and I got to work on a wide array of products and really see the impact that design can have on a business first hand.
I had the chance to work on a large customer base, mainly from the UK but later experimenting with designing for international audiences, and working across all platforms from responsive websites to apps.
Whether you have a small idea or you’re my dream job - let’s chat!
The projects you see here are surface level but hopefully give you a good idea of what I’m good at, and the type of work I enjoy.
LinkedIn is probably the best place to message me about roles and if it sounds like a good fit I’d love to jump on a call with you and walk you through some case studies.or firstname.lastname@example.org